January 27, 2024 – One lot of Viva Duck for Canines (Floor), Viva Duck for Canines (Chunked), Viva Duck for Cats and Viva Pure Duck (for cats and canines) has been recalled as a result of potential Salmonella, Listeria monocytogenes contamination.
What was recalled?
The lot beneath recall is Lot 22853. The product is distributed as frozen 1lb bricks in clear vacuum packaging. Please see the instance of product labels.
Viva began delivery this lot out on 10/24/23 and the final models had been distributed on 12/06/23.
The FDA obtained and examined samples of Viva Duck for Canines (Chunked) Lot 22853 after a shopper grievance and located that the samples had been constructive for Salmonella, Listeria monocytogenes.
Salmonella and Listeria monocytogenes can have an effect on animals consuming the merchandise and there’s a threat to people from dealing with contaminated pet merchandise, particularly in the event that they haven’t completely washed their palms after having contact with the merchandise or any surfaces uncovered to those merchandise.
What to do?
Please examine your freezer for any remaining merchandise of Lot 22853. When you nonetheless have merchandise from the lot, Viva is asking prospects to finish this response form and they’ll attain out to you to offer a refund for any remaining product — you possibly can then destroy the meals in a approach that youngsters, pets, and wildlife can’t entry.
Be sure you don’t contact the contaminated meals product together with your naked palms. Whereas carrying gloves or utilizing paper towels, place the contaminated meals in a sealed plastic bag and throw it within the rubbish. Then you have to to sanitize your kitchen and some other space which will have are available in contact with the contaminated product. Don’t promote or donate the recalled merchandise. Don’t feed the recalled product to pets or
some other animals.
Wholesome folks contaminated with Salmonella ought to monitor themselves for some or the entire following signs: nausea, vomiting, diarrhea or bloody diarrhea, stomach cramping and fever. Hardly ever, Salmonella can lead to extra critical illnesses, together with arterial infections, endocarditis, arthritis, muscle ache, eye irritation, and urinary tract signs. Customers exhibiting these indicators after having contact with this product ought to contact their healthcare suppliers.
“The well being of your pet has at all times been Viva’s #1 precedence and now we have at all times been dedicated to creating protected and clear pet meals. We began this firm to alter the trade and make one of the best pet meals out there. From selecting to fabricate in a USDA facility & sourcing 100% human-grade elements, we’re dedicated to going above and past.
“We’ve carried out an in depth root-cause evaluation in our USDA facility to make sure we proceed to exceed the best trade meals security requirements & will proceed to push the boundaries for a way protected, contemporary pet meals is made.
“If in case you have any questions concerning this discover, be happy to e-mail us at [email protected] or name/textual content us at (919) 371-8882 between 9:00 am – 5:00 pm EST Monday to Friday.”
Reporting pet meals issues
U.S. residents can report complaints about FDA-regulated pet meals merchandise by calling the consumer complaint coordinator in your space.
Or go to the FDA’s “Report a Pet Food Complaint” web page.
Canadians can report any well being or security incidents associated to using this product by filling out the Consumer Product Incident Report Form.
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